At Men’s Work Boots Store, we’re committed to providing hardworking professionals with reliable safety footwear and straightforward service. Below you’ll find answers to our most common questions about products, shipping, payments, and more.

Product Questions

What types of work boots do you offer?
We specialize in durable, safety-rated footwear including:
  • Military-style boots (6″ and 8″ heights)
  • Steel toe and composite toe work boots
  • Logger and lineman boots
  • Insulated boots for cold environments
  • Specialty footwear for fire, hunting, and hiking
All our boots are selected for their job-site performance and safety certifications.
How do I choose the right work boot?
Consider your job requirements:
  • Height: 6″ for mobility, 8″ for ankle support
  • Protection: Steel toe for impact, metatarsal for heavy hazards
  • Climate: Insulated for cold, breathable for warm environments
  • Traction: Logger soles for uneven terrain, slip-resistant for smooth surfaces
Email our team at [email protected] for personalized recommendations.

Shipping & Delivery

Where do you ship?
We ship worldwide to most locations (excluding some remote areas and parts of Asia). Our boots regularly reach:
  • Construction sites across North America
  • Military bases worldwide
  • Remote logging and utility work locations
What are my shipping options?
1. Standard Shipping ($12.95):
  • 10-15 day delivery after processing
  • DHL/FedEx with real-time tracking
  • Recommended for urgent needs
2. Free Shipping (Orders over $50):
  • 15-25 day delivery after processing
  • EMS worldwide coverage
  • Ideal for non-urgent orders
All orders process within 1-2 business days.
Can I track my order?
Yes! You’ll receive tracking information as soon as your boots ship. Our system provides updates at every stage – from our Sacramento warehouse to your worksite.

Payments & Accounts

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed.
Are there any hidden fees?
No surprises – all customs and duties are calculated at checkout. The price you see is what you pay, plus any applicable shipping fees unless your order qualifies for free shipping ($50+).

Returns & Exchanges

What’s your return policy?
We offer a 15-day return window from delivery date. Boots must be:
  • Unworn (except for fitting indoors)
  • In original packaging
  • Accompanied by your order number
Contact [email protected] to initiate returns.
What if my boots arrive damaged?
We use durable, worksite-tested packaging, but if damage occurs:
  1. Take photos of the damage
  2. Save all packaging materials
  3. Email [email protected] within 48 hours
We’ll ship replacements immediately at no cost to you.

Still Have Questions?

Our customer service team (available via email at [email protected]) understands work boot needs because many of us come from trades backgrounds. We’re happy to help with sizing advice, product recommendations, or any other questions about getting the right boots to your worksite.

Pro Tip: Many of our customers schedule boot deliveries every 6-8 months to ensure they never face worn-out footwear on the job.